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ABOUT OUR PRODUCTS, DELIVERY TIMES, HOW TO PAY, RETURNS, HOW TO CONTACT US AND OUR PRIVACY POLICY.
About Our Products Most of our products are personalised and handmade to order. The artwork, (all designed by Jo) is printed on paper, bonded on to birch plywood and then laminated. Most items are decorative and are designed to be hung on a bedroom or nursery wall. They are not intended to be used as toys.
 

Our Fine Art Canvases are all reproduced in-house on high quality canvas, using archival grade inks. The frames are made using gallery stretcher bars and are tensioned with traditional corner wedges and every canvas is individually signed by Jo. If you are interested, contact us for details www.themarmaladecat.co.uk
 
Delivery Times Because everything is made to order, and not a stock item, it usually take between 5 - 10 working days to be dispatched. All our prices include postage and are dispatched to the U.K Mainland by 2nd class mail, with the exception of the Fine Art Canvases, which are sent by courier, or collected from the studio. If you pay by cheque we have to wait until the cheque has cleared.
 
How to pay ........................ there are two ways you can pay:-
1. By internet, using the shopping trolley and paying by credit/debit card using the PayPal secure site.
2. By cheque, made payable to 'The Marmalade Cat' (this may extend the delivery time whilst the cheque clears). Simply write down your order requirements and send it, together with the cheque, to the address below.
 
Ways you can contact us
By Post:-The Marmalade Cat, 2 Oberon Close, Bilton, Rugby, Warks CV22 6LZ
By Telephone:- 01788 811232
Or by e-mail to jo@themarmaladecat.co.uk
 
Returns. We hope that you will be satisfied with your purchase. In the event that the goods you receive are damaged, incorrect or faulty, please contact us first. (Do not return the item until you have done so.) If your order does not arrive within 15 working days from the advised date of dispatch, (this is the length of time we are required to wait before the Post Office acknowledges a parcel as being lost) contact us and we will send out a replacement. All our clock mechanisms are guaranteed for 12 months.
 
THE PRIVACY POLICY

The privacy policy set out by The Marmalade Cat to protect users of our website.
Any information we receive through orders from PayPal, or e-mails, concerning the orders, will only be used to fulfill those orders. Paypal and Facebook have their own Privacy policies. The Marmalade Cat is committed to ensuring that your privacy is protected. Should we ask you to provide certain information, by which you can be identified, when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Marmalade Cat may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect the following information:
  • name
  • contact information including e-mail address, (which we keep for six months)
  • Orders, in paper form, for tax purposes, which are kept in a lockable room for seven years.
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
 
All Images and Website content Copyright Jo Hunt The Marmalade Cat.